Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you if there is a significant delay in shipping your order.

Shipping Locations

We currently ship to selected countries including the United Kingdom, United States, and other eligible international destinations.

Estimated Delivery Times

Estimated delivery times may vary depending on your location and shipping carrier.

United Kingdom: 5–10 business days
United States: 7–12 business days
International Orders: 7–15 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping Charges

Shipping charges will be calculated and displayed at checkout before completing your order.

We may occasionally offer free shipping promotions on selected products or minimum order values.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

Incorrect Address Information

Please ensure all shipping details are entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

If you notice a mistake in your address, contact us immediately at [your email address].

Lost, Stolen, or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances.

If your package is lost or significantly delayed, please contact us and we will do our best to assist you.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can help resolve the issue quickly.